Hi my name is Michelle Buco and I signed up for the trial period on May **th. I only us...

GetHuman975698's customer service issue with Deezer from August 2018

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The issue in GetHuman975698's own words
Hi my name is Michelle Buco and I signed up for the trial period on May **th. I only used it twice and realized it's just not for me. I cancelled it in May and it said it would be cancelled as of the end of the trial period which is today. I looked at my account today and it said today is the last day of the trial period but I have no way of knowing if they will charge my card to go forward. I would really like to get a confirmation, preferably by a person, that it has been cancelled. If not a phone call, then an email will be ok. My phone number ***-***-**** and my email is *****@***.com. Thank you in advance for your help with this matter. Michelle Buco
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Deezer

Customer service issue
Reported by GetHuman975698
Aug 10th, 2018 - 7 mons ago
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GetHuman975698 started working on this issue
Aug 10th, 2018 4:36pm