I have a paid suppscription but it will not allow me to sign in and access my music. I...

GetHuman-oricoge's customer service issue with Deezer from July 2018

8 views
 | 
326 similar
 | 
0 following
Help with my Deezer issue
First: share to improve GetHuman-oricoge's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-oricoge's next move: try the Deezer help center.
Deezer doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-oricoge will want to follow the link below to head to their help center. We will check on GetHuman-oricoge later to make sure it's all set or try to help escalate.
The issue in GetHuman-oricoge's own words
I have a paid suppscription but it will not allow me to sign in and access my music. I tried to sign up a new account *With different email and it said that account was associated with another *User meaning me which i never used that email. Then I canceled all paid subscriptions and had my wife sign up with her info and it said she was a user and she isn’t.*My user name Geneo***Email*O*****@***.com
GetHuman-oricoge did not yet indicate what Deezer should do to make this right.
I have an issue with Deezer too
How GetHuman-oricoge fixed the problem
We are waiting for GetHuman-oricoge to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Deezer's attention and get better help faster. Tap below to get started.
Having Deezer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-oricoge fixes it.
This email address isn't valid

Deezer

Customer service issue
Reported by GetHuman-oricoge
Jul 2nd, 2018 - a yr ago
I have an issue with Deezer too
Not resolved
Seen by 8 customers so far
Similar issue to 326 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-oricoge started working on this issue
Jul 2nd, 2018 11:23pm