Hi! I have no longer got access to my phone number or email I used to sign up so can't...

GetHuman-pabloni's customer service issue with Deezer from June 2018

Help with my Deezer issue
The issue in GetHuman-pabloni's own words
Hi! I have no longer got access to my phone number or email I used to sign up so can't get back onto my account on my new phone, please help it has a lot o brilliant music on there which I don't remember the names of some of them. My old email address was *****@***.com or P*****@***.com*Old contact number *********** if I can get back on my account I will pay to subscribe straight away.**Appreciate any help you can offer.**Kind regards**Paul Nicklin
GetHuman-pabloni did not yet indicate what Deezer should do to make this right.
I have an issue with Deezer too
How GetHuman-pabloni fixed the problem
I emailed deezer from the help section, I gave my old email address and old phone number which were the ones I registered with originally but no longer had access to, they then asked me for my new email address and sent me a password reset link which got me back into my account
Please help with my Deezer issue
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Deezer

Customer service issue
Reported by GetHuman-pabloni
Jun 13th, 2018 - 9 mons ago
I have an issue with Deezer too
Fixed
GetHuman-pabloni shared how to fix
Seen by 7 customers so far
Similar issue to 218 others
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Timeline
GetHuman-pabloni started working on this issue
Jun 13th, 2018 2:40pm
GetHuman-pabloni confirmed the issue is fixed. Hooray!
Jun 14th, 2018 6:28pm
GetHuman-pabloni confirmed the issue is fixed. Hooray!
Jun 16th, 2018 4:44pm