Won’t allow me to play my music it said my subscription had ran out although I didn’t...

GetHuman752747's customer service issue with Deezer from June 2018

Help with my Deezer issue
The issue in GetHuman752747's own words
Play music I’ve paid for ... Won’t allow me to play my music it said my subscription had ran out although I didn’t cancel the payment also I resubscribed and it said I was subscribed until July *st but still not working
My * children use this and it’s inconvenient
I’d like service resumed and some refund
I expected a better service *Also realised this is available for £**.**
Tried resubscribing logging in and out etc for most of the day
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Deezer

Music deezer
Customer service issue
Reported by GetHuman752747
Jun 5th, 2018 - a yr ago
I have an issue with Deezer too
Fixed
Seen by 15 customers so far
Similar issue to 164 others
0 customers following this
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Timeline
GetHuman752747 started working on this issue
Jun 5th, 2018 5:14pm
GetHuman752747 indicated the issue is not fixed yet.
Jun 5th, 2018 7:29pm
GetHuman752747 indicated the issue is not fixed yet.
Jun 5th, 2018 7:33pm
GetHuman752747 confirmed the issue is fixed. Hooray!
Jun 8th, 2018 9:37pm