I have had deezer for three years and never had a problem till now. I dropped my phone...

GetHuman-techpapa's customer service issue with Deezer from May 2018

Help with my Deezer issue
The issue in GetHuman-techpapa's own words
I have had deezer for three years and never had a problem till now. I dropped my phone in the lake and had to get a new one. I have contacted deezer support and still no deezer!! We changer my email and i cant pass the promotion page. I sign in with email and it takes me to the promotion. I sign in with my phone number it said it would send me a text with a code and i receive no code then it will read error. I was asked to send a clip of a bill to show i had deezer but the cricket bill i have or the bill on my billing account shows nothing. Can we solve this problem?? My email is *****@***.com and my phone number is **********
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Deezer

Customer service issue
Reported by GetHuman-techpapa
May 24th, 2018 - 6 mons ago
I have an issue with Deezer too
Fixed
Seen by 7 customers so far
Similar issue to 532 others
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Timeline
GetHuman-techpapa started working on this issue
May 24th 2:22am
GetHuman-techpapa indicated the issue is not fixed yet.
May 24th 2:27pm
GetHuman-techpapa indicated the issue is not fixed yet.
May 24th 5:02pm