Deezer has removed my downloaded tracks and all other music I might add, and will not l...

GetHuman-gpanther's customer service issue with Deezer from May 2018

Help with my Deezer issue
The issue in GetHuman-gpanther's own words
Deezer has removed my downloaded tracks and all other music I might add, and will not let me have any access to it unless I pay MORE a month even though I’ve been with them for * years and have been paying £*.** a month. How disgusting. I’ve emailed several times and am getting nowhere! And what a shock you have no contact number to ring. I’m really insulted they would do this and I would like this matter dealt with and my music back! I’m a paying customer and now they’ve suddenly decided I can no longer have my paid for music unless I pay even more it should be optional not forced! This is appalling. Can someone please correct their mistake and get in touch so I don’t ya e to take this matter further, all I want is my music back!
GetHuman-gpanther did not yet indicate what Deezer should do to make this right.
I have an issue with Deezer too
How GetHuman-gpanther fixed the problem
We are waiting for GetHuman-gpanther to fix the problem and share the solution with the rest of us customers.
Please help with my Deezer issue
Do you have a customer issue as well?
We can help you get Deezer's attention and get better help faster. Tap below to get started.
Having Deezer issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Deezer

Customer service issue
Reported by GetHuman-gpanther
May 8th, 2018 - a yr ago
I have an issue with Deezer too
Not resolved
Seen by 8 customers so far
Similar issue to 275 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-gpanther started working on this issue
May 8th, 2018 1:16pm
GetHuman-gpanther indicated the issue is not fixed yet.
May 8th, 2018 2:28pm
GetHuman-gpanther indicated the issue is not fixed yet.
May 8th, 2018 2:29pm
GetHuman-gpanther indicated the issue is not fixed yet.
May 9th, 2018 3:56pm
GetHuman-gpanther indicated the issue is not fixed yet.
May 9th, 2018 3:57pm
GetHuman-gpanther indicated the issue is not fixed yet.
May 11th, 2018 3:39pm
GetHuman-gpanther indicated the issue is not fixed yet.
May 11th, 2018 3:40pm