Today I sent back a parcel by Hermes which cost me £*.**.*The item is a man's mac I sen...

GetHuman5874227's customer service issue with Debenhams from March 2021

Help with my Debenhams issue
First: share to improve GetHuman5874227's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5874227 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman5874227's own words
Today I sent back a parcel by Hermes which cost me £*.**.*The item is a man's mac I sent back because it was too big I had in fact requested Medium. *It was sent by Royal Mail through the Hermes shop in Hertford. *Please ensure my account is adjusted accordingly. *The tracking no is ****************.**Michael G Runcorn*** The Dell *Hertford SG** *JD **Credit card no .**** **** **** ****.*Please acknowledge this email.*Thank-you.

GetHuman5874227 did not yet indicate what Debenhams should do to make this right.

How GetHuman5874227 fixed the problem

We are waiting for GetHuman5874227 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Debenhams's attention and get better help faster. Tap below to get started.
Having Debenhams issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Customer service issue
Reported by GetHuman5874227
Mar 22nd, 2021 - 2 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 1465 others
0 customers following this


GetHuman5874227 started working on this issue
Mar 22nd 4:42pm