Dear Sir*madam*I am copying emails I have sent to Debenhams regarding my refund. I hav...

GetHuman5449898's Returns issue with Debenhams from November 2020

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The issue in GetHuman5449898's own words
Dear Sir*madam*I am copying emails I have sent to Debenhams regarding my refund. I have also had numerous telephone conversations with Debenhams credit card and I have also been into the store. I am getting no help whatsoever, neither am I getting my £** refund (which dates back to July). Here is a copy of the emails sent: COULD YOU PLEASE REFUND MY £**.*My telephone numbers are: ***** ****** * ***** *******Kind regards*Susan Parshotam** (*****@***.com)*To:*****@***.com Details*Could you please action this*Thank you*Kind regards*Susan***-----Original Message-----*From: *****@***.com*To: *****@***.com ******@***.com**Sent: Thu, * Sep **** **:***Subject: URGENT Fwd: Refund not received - £** re. order number **************PLEASE SEE EMAIL BELOW*Hello there**I placed an order with you on the **th July but returned * of the items. I have received refunds for * of the items for £** * £** * £** but have not received the refund for £** which was sent in the same parcel as the other items. The dress I sent back was a Phase eight multicoloured Keshena floral placement dress size ** - £****Could you please refund this amount**I look forward to your speedy response**Many thanks**Kind regards*Mrs. S. Parshotam****-----Original Message-----*From: *****@***.com*To: *****@***.com ******@***.com**Sent: Wed, ** Aug **** **:***Subject: Refund not received - £** re. order number **************Hello there**I placed an order with you on the **th July but returned * of the items. I have received refunds for * of the items for £** * £** * £** but have not received the refund for £** which was sent in the same parcel as the other items. The dress I sent back was a Phase eight multicoloured Keshena floral placement dress size ** - £****Could you please refund this amount**I look forward to your speedy response**Many thanks**Kind regards*Mrs. S. Parshotam

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Debenhams

Returns issue
Reported by GetHuman5449898
Nov 10th, 2020 - 2 months ago
Not resolved
Seen by 5 customers so far
Similar issue to 945 others
0 customers following this

Timeline

GetHuman5449898 started working on this issue
Nov 10th, 2020 3:12pm

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