Account no ******************Order no ************ never received. Email received from...

GetHuman-cathbur's Track order issue with Debenhams from May 2020

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The issue in GetHuman-cathbur's own words
Account no ******************Order no ************ never received. Email received from Hermes to say parcel had been returned to distributor at my request (tracking no ****************). I have had no correspondence with Hermes requesting this. Now received statement for goods not received. Would like this resolved ASAP as do not want to incur charges for goods NOT received. Hoping for a prompt response.

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Debenhams

Track order issue
Reported by GetHuman-cathbur
May 12th, 2020 - 5 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 482 others
0 customers following this

Timeline

GetHuman-cathbur started working on this issue
May 12th 2:15pm