Debenhams Customer Service

Contact Debenhams & solve common issues

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about Debenhams. Below you will also find the phone and non-phone-based contact information we've gathered.
As for contacting Debenhams, you cannot have a live phone conversation with a customer service agent. Instead, you need to look through help articles on their website to see if any match your problem. You eventually may be able to submit a form describing your problem and later get an email from a customer care team member.

Debenhams: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for Debenhams.
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Contacting Debenhams customer support

Below you can compare and contrast the 5 ways to contact Debenhams by looking at which ones are the fastest and which ones other customers recommend the most for solving Debenhams customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact Debenhams across the following channels: Email, Web.

Phone number / contactWaitVotes
mail@online.debenhams.com
Customer Service
< 2 hrs8
contact.int@debenhams.com
Customer Service
< 10 hrs30
heretohelp@debenhams.com
Customer Service
< 10 hrs10
customer.enquiries@debenhams.com
Customer Service
< 54 hrs18
Online Help at debenhams.com
Customer Service
< 2 hrs54

Recent reasons customers contacted Debenhams:

My order, DUX**********I received just * Item, so where is my Items?*It's been payed o...
Hi, I’ve received just one item from my order of * items. Debenhams are staying the ord...
Hi, I pot's * dresses from Debenhams and not fits me , I want to return all but it fiv...
Trying to return Regatta jacket . Will not accept my order number to start the return...
I ordered a good quality pair of shoes and they just broke in half. I bought them since...
I have not received an item I have ordered. There was only * item in the package that w...
My orders haven't arrived its been over * weeks..I need them for Xmas as they are gifts...
I need a return label to return my order
Incorrect size sent. I want to return incorrect item and have the correct item sent
Order came damaged. Not happy with the service I have received with Debenhams. I can't...

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Does GetHuman work with Debenhams?

GetHuman does not work with Debenhams's customer support operations, directly or in any other way. GetHuman has no partnership or relation to Debenhams at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check Debenhams's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting Debenhams at a Glance

Debenhams has no phone number
Debenhams has no chat option
Debenhams has 4 customer emailsBEST
Debenhams has 1 help forum
Debenhams has no twitter handle
Debenhams has no facebook page
Contact information overview

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