My wife purchased a pair of jeans early in the year in the sale and after only one wear...

GetHuman2464447's customer service issue with Debenhams from March 2019

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The issue in GetHuman2464447's own words
My wife purchased a pair of jeans early in the year in the sale and after only one wear a year base happened alongside the one of the rear pockets on the edge of the pocket. It looks like a fault rather that accidental damage. They are Size ***R Mila, Authentic Skinny by Red Herring. She cannot remember the original price and no longer has the receipt. I can send pictures of the fault if you wish. She would like if possible to replace these for a pair without this damage.
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Debenhams

Customer service issue
Reported by GetHuman2464447
Mar 12th, 2019 - 5 mons ago
I have an issue with Debenhams too
Not resolved
Seen by 11 customers so far
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Timeline
GetHuman2464447 started working on this issue
Mar 12th 8:35pm