I ordered a pair of mens grey Mantaray cargo trousers online, on or about **.*.** in yo...

GetHuman-jillbatc's customer service issue with Debenhams from February 2019

1 view
462 similar
0 following
Help with my Debenhams issue
First: share to improve GetHuman-jillbatc's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-jillbatc's next move: call Debenhams.
The best way to get your problem resolved is to tap the button below to start calling Debenhams. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-jillbatc may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-jillbatc's own words
I ordered a pair of mens grey Mantaray cargo trousers online, on or about **.*.** in your sale, £** instead of £**. Tracking number ****************, size **R. Delivered **.* I had already purchased a khaki pair from South Street Worthing store in the autumn I think and wanted another as reduced. Did not try on when arrived as expected to be exactly same as *original from store. But, when I did this weekend, found them to be very different although marked identically in size, a size smaller. I had disposed of paperwork and possibly out of time but would like to return these for a refund. I do not have the necessary address label to do so and would be grateful if you could please help me with this. Many thanks. Jill
GetHuman-jillbatc did not yet indicate what Debenhams should do to make this right.
I have an issue with Debenhams too
How GetHuman-jillbatc fixed the problem
We are waiting for GetHuman-jillbatc to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Debenhams's attention and get better help faster. Tap below to get started.
Having Debenhams issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-jillbatc fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman-jillbatc
Feb 15th, 2019 - 8 mons ago
I have an issue with Debenhams too
Not resolved
Seen by 1 customer so far
Similar issue to 462 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-jillbatc started working on this issue
Feb 15th 2:25pm