I ordered a pair of mens grey Mantaray cargo trousers online, on or about **.*.** in yo...

GetHuman-jillbatc's customer service issue with Debenhams from February 2019

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The issue in GetHuman-jillbatc's own words
I ordered a pair of mens grey Mantaray cargo trousers online, on or about **.*.** in your sale, £** instead of £**. Tracking number ****************, size **R. Delivered **.* I had already purchased a khaki pair from South Street Worthing store in the autumn I think and wanted another as reduced. Did not try on when arrived as expected to be exactly same as *original from store. But, when I did this weekend, found them to be very different although marked identically in size, a size smaller. I had disposed of paperwork and possibly out of time but would like to return these for a refund. I do not have the necessary address label to do so and would be grateful if you could please help me with this. Many thanks. Jill
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Debenhams

Customer service issue
Reported by GetHuman-jillbatc
Feb 15th, 2019 - 8 mons ago
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GetHuman-jillbatc started working on this issue
Feb 15th 2:25pm