I had a store for reward card which I mislaid. When I was in the shop buying something...

GetHuman2043469's customer service issue with Debenhams from January 2019

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The issue in GetHuman2043469's own words
I had a store for reward card which I mislaid. When I was in the shop buying something I got a new one which I registered online. I contacted customer services and give them the details of the old card asked them to cancel it and transfer my points on to the new card which I had already registered and they took all the details and said they would do it and it would be updated in ** hours. That was the first week of January and I have logged onto both accounts and they’re still showing up independent and no points have been transferred. I can’t find an email address to write to regarding rewards cards? **Nicola
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Debenhams

Customer service issue
Reported by GetHuman2043469
Jan 26th, 2019 - 3 mons ago
I have an issue with Debenhams too
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Seen by 2 customers so far
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Timeline
GetHuman2043469 started working on this issue
Jan 26th 12:56pm