I received a delivery 'Debenhams Direct' via Hermes. It is addressed to me, ref no on...

GetHuman1962350's customer service issue with Debenhams from January 2019

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The issue in GetHuman1962350's own words
I received a delivery 'Debenhams Direct' via Hermes. It is addressed to me, ref no on label ********* COU-PNET *******. If this relates to an order made by me, my missing order has been dealt with, I have received a refund and I have nothing outstanding with you. There is no paperwork enclosed in the parcel, it contains a tunic, scarf and jeans.*I took it to Hermes pick up*returns point but they would not accept it.*What do you wish me to do with it?*H. McClean.
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Debenhams

Customer service issue
Reported by GetHuman1962350
Jan 14th, 2019 - 9 mons ago
I have an issue with Debenhams too
Not resolved
Seen by 6 customers so far
Similar issue to 396 others
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Timeline
GetHuman1962350 started working on this issue
Jan 14th 4:39pm