I tried to call my local store (Dumfermline) but I get a call ctr. I explain to the tel...

GetHuman802516's customer service issue with Debenhams from June 2018

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The issue in GetHuman802516's own words
I tried to call my local store (Dumfermline) but I get a call ctr. I explain to the teller Im checking the availability of a product in Dunfermline store. She cannot find Dunfermline n offers Dumfries (*hrs away). I repeat Dunfermline and spell it out, nothing, I spell it out "delta, uniform, November etc. No we don't have a store there. I assure her you do and its in the Kingsgate ctr. She finds it calls them and then says they don't have the item, but we can order online (No **** sherlock). I ask do any of the stores have it, she doesn't know and would have to call each store to find out. So apparently Debenhams think its the ****s and we will just drive store to store or just take whatever they give us.
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Debenhams

Customer service issue
Reported by GetHuman802516
Jun 20th, 2018 - a yr ago
I have an issue with Debenhams too
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Seen by 11 customers so far
Similar issue to 44 others
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Timeline
GetHuman802516 started working on this issue
Jun 20th, 2018 9:10am
GetHuman802516 indicated the issue is not fixed yet.
Jun 20th, 2018 10:55am
GetHuman802516 indicated the issue is not fixed yet.
Jun 27th, 2018 3:56pm
GetHuman802516 indicated the issue is not fixed yet.
Jun 27th, 2018 3:56pm