I am a sales manager at Kum and go here in Tulsa Oklahoma. A customer bought a **ounce...

GetHuman1343186's customer service issue with Dean Foods from October 2018

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The issue in GetHuman1343186's own words
I am a sales manager at Kum and go here in Tulsa Oklahoma. A customer bought a **ounce vitamin D whole milk and shortly returned it complaining of an odd smell. After opening the bottle there was DEFINITELY a strange smell coming from it. I checked the date and saw that it was still in the sellable time frame (November ** ****). I’m not sure how I want this resolved as it’s not my company, but I did want to make you aware of the issue! Feel free to contact me at the email if you need anymore information on the milk that I pulled of the shelf. Thank you for your time.
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Dean Foods

Customer service issue
Reported by GetHuman1343186
Oct 14th, 2018 - 2 mons ago
I have an issue with Dean Foods too
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Seen by 2 customers so far
Similar issue to 16 others
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Timeline
GetHuman1343186 started working on this issue
Oct 14th 3:48pm