Good afternoon, my name is Manuel Toledo. I contact you because on monday morning I fou...

GetHuman-tropiklp's customer service issue with Dealextreme.com from February 2020

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The issue in GetHuman-tropiklp's own words
Good afternoon, my name is Manuel Toledo. I contact you because on monday morning I found a fraudulent payment from my credit card bying something in this webside. I want to cancel the payment and I would like to provide all information that I have to solve this problem. Someone made an order but not me, probably he*she made a clone of my credit card. I received the following information from my bank. Payment reference: **************** Payment: ***,** € Date: ********** Payment hour: **:**:** Please check the reference and other data to find the order and please cancel it. And I want to get back the money. I hope that you can help me and give me an email address. if you need more information such as card number, let me know.**Hope for your answer and best regards,**Manuel Toledo Padron

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Dealextreme.com

Customer service issue
Reported by GetHuman-tropiklp
Feb 18th, 2020 - 8 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 93 others
0 customers following this

Timeline

GetHuman-tropiklp started working on this issue
Feb 18th 2:14pm
GetHuman-tropiklp indicated the issue is not fixed yet.
Feb 18th 6:53pm
GetHuman-tropiklp indicated the issue is not fixed yet.
Feb 18th 6:54pm