I give the order en payed directly. My order nr was chance en since then i cant track e...

GetHuman-toncoole's customer service issue with Dealextreme.com from July 2018

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I give the order en payed directly. My order nr was chance en since then i cant track en trace my order. I got no information about de time that my order will be deliverd. See the info downunder.*Thanks for ordering from DX.com. **We’re writing to inform you that the package LY*********NL from your order ****************** has failed to pass the airline security check as it contains lithium batteries*knives or products that contain liquid which are now under extra scrutiny in world air cargo services. **We therefore have switched it to another delivery channel to ensure the order is sent to you as soon as possible. **Here is the new package tracking number RS*********CN. **We will follow the package and strive to make sure the items reach you smoothly and safely. **Your understanding and patience are highly appreciated. **Should you have any questions please feel free to contact us via Live chat or Customer Service Ticket. **Your sincerely,
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Customer service issue
Reported by GetHuman-toncoole
Jul 3rd, 2018 - 10 mons ago
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GetHuman-toncoole started working on this issue
Jul 3rd, 2018 4:56pm
GetHuman-toncoole indicated the issue is not fixed yet.
Jul 3rd, 2018 4:56pm