Hello, last week I made a claim for order number ******************. Touch Screen does...

GetHuman-tomborsu's customer service issue with Dealextreme.com from June 2018

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The issue in GetHuman-tomborsu's own words
Hello, last week I made a claim for order number ******************. Touch Screen does not work properly, it freezes and I need to lock and unlock the screen in order for the phone to work. It is very annoying especially when I need to make a quick phone call and the phone doesn't work. My friend has got the same phone and he doesn't have any problems with it so there is definitely something wrong with my phone. The claim status says 'Wait for Staff'. How long do I have to wait for the reply. I really need the phone to work properly. Please reply to me.
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Dealextreme.com

Customer service issue
Reported by GetHuman-tomborsu
Jun 6th, 2018 - a yr ago
I have an issue with Dealextreme.com too
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Seen by 18 customers so far
Similar issue to 687 others
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Items needed
Order number
Billing address
Email address on the account (if applicable)
Timeline
GetHuman-tomborsu started working on this issue
Jun 6th, 2018 7:21am
GetHuman-tomborsu indicated the issue is not fixed yet.
Jun 6th, 2018 8:22am
GetHuman-tomborsu indicated the issue is not fixed yet.
Jun 6th, 2018 8:22am
GetHuman-tomborsu indicated the issue is not fixed yet.
Jun 6th, 2018 8:23am
GetHuman-tomborsu indicated the issue is not fixed yet.
Jun 6th, 2018 8:23am