Hi. *This parcel is stuck in the Swedish customs. *They sent a SMS charging me VAT*Tax...

GetHuman-marreuz's customer service issue with Dealextreme.com from May 2018

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The issue in GetHuman-marreuz's own words
Hi. *This parcel is stuck in the Swedish customs. *They sent a SMS charging me VAT*Tax and a administrative cost for a total of ***,** Swedish crowns (SEK)*****,** SEK:** USD **.**** ** Chinese Yuan offshore ***.***** HK dollar ***.*****Oanda currency converter *https:**www.oanda.com*currency*converter***When i placed the order i chose the import tax and VAT service insurance.**Please advice me what to do... I am also vaiting for *-* more parcels from you so i need to know how to deal with this for the others as well..
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Dealextreme.com

Customer service issue
Reported by GetHuman-marreuz
May 21st, 2018 - 6 mons ago
I have an issue with Dealextreme.com too
Fixed
Seen by 6 customers so far
Similar issue to 651 others
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Timeline
GetHuman-marreuz started working on this issue
May 21st 9:22am
GetHuman-marreuz indicated the issue is not fixed yet.
May 22nd 9:58am
GetHuman-marreuz indicated the issue is not fixed yet.
May 24th 7:46am
GetHuman-marreuz indicated the issue is not fixed yet.
May 24th 10:45am