Help!? As a follow up to the message below. I've been on hold for ** minutes and coun...

GetHuman-robsemai's customer service issue with DeLonghi from September 2020

10 views | 46 similar | 0 following
Help with my DeLonghi issue
First: share to improve GetHuman-robsemai's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-robsemai's next move: talk to DeLonghi when they open.
DeLonghi's call center is closed now. We will send GetHuman-robsemai a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-robsemai may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-robsemai's own words
Help!? As a follow up to the message below. I've been on hold for ** minutes and counting.*Is anyone actually in the office? How do I get this resolved and replaced.*Please assist.**I have not found any other assistance on the website.**Delonghi PAC AN***HPEC****Hello I need assistance with one of your products. We had a Delonghi in home multi-function unit. A*C, Heater, Fan, Dehumidifier. It recently stopped functioning properly. I've tried unplugging and restarting it. I've tried draining it. I've tried cleaning the filter. Nothing has worked. I've referenced the instruction manual, but that has not helped. The screen shows a triangle warning light, but there is no code showing and no other information. How do we fix this or get a replacement. I'm on hold for customer service right now, however I've been on hold for ** minutes and counting. We purchased at costco and they instructed us to contact you for replacement resolution. Please assist.

GetHuman-robsemai did not yet indicate what DeLonghi should do to make this right.

How GetHuman-robsemai fixed the problem

We are waiting for GetHuman-robsemai to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DeLonghi's attention and get better help faster. Tap below to get started.
Having DeLonghi issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-robsemai fixes it.
This email address isn't valid

DeLonghi

Customer service issue
Reported by GetHuman-robsemai
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 46 others
0 customers following this

Timeline

GetHuman-robsemai started working on this issue
Sep 29th, 2020 9:33pm

The Free, Easy Way to Move Services

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies