Help!? As a follow up to the message below. I've been on hold for ** minutes and coun...

GetHuman-robsemai's customer service issue with DeLonghi from September 2020

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The issue in GetHuman-robsemai's own words
Help!? As a follow up to the message below. I've been on hold for ** minutes and counting.*Is anyone actually in the office? How do I get this resolved and replaced.*Please assist.**I have not found any other assistance on the website.**Delonghi PAC AN***HPEC****Hello I need assistance with one of your products. We had a Delonghi in home multi-function unit. A*C, Heater, Fan, Dehumidifier. It recently stopped functioning properly. I've tried unplugging and restarting it. I've tried draining it. I've tried cleaning the filter. Nothing has worked. I've referenced the instruction manual, but that has not helped. The screen shows a triangle warning light, but there is no code showing and no other information. How do we fix this or get a replacement. I'm on hold for customer service right now, however I've been on hold for ** minutes and counting. We purchased at costco and they instructed us to contact you for replacement resolution. Please assist.

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Customer service issue
Reported by GetHuman-robsemai
Sep 29th, 2020 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 46 others
0 customers following this


GetHuman-robsemai started working on this issue
Sep 29th, 2020 9:33pm

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