I have had and been paying for Dashlane Premium for some time. It is an app that I hav...

GetHuman5695397's Account Access issue with Dashlane from March 2021

Help with my Dashlane issue
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Name on the account, Billing address, and Email address on the account
Top Tip from another customer
If you're having issues with a password, try resetting it using your email address (be sure to use the correct spelling). Click "Forgot Password" under the login, then follow the prompt. You should have the option to reset with your phone number.
The issue in GetHuman5695397's own words
I have had and been paying for Dashlane Premium for some time. It is an app that I have on my Mac. Recently Dashlane introduced a web version and said that they are doing away with the app. At first you clicked on the Daslane icon in the browser header (Chrome) and a small window opened up that you have to enter a master password before you could look up a password. Then the small window opened BUT

GetHuman5695397 did not yet indicate what Dashlane should do to make this right.

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How Do I Change My Login Email Address on My Dashlane Account?How Do I Get a Refund from Dashlane?How Do I Change My Dashlane Login Email Address?How Do I Cancel My Dashlane Account?
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Dashlane

Account Access issue
Reported by GetHuman5695397
Mar 15th, 2021 - 5 months ago
Not resolved
Seen by 7 customers so far
Similar issue to 582 others
0 customers following this

Timeline

GetHuman5695397 started working on this issue
Mar 15th 4:30pm