I dropped by phone in water and it's now out of commission. My email that I registered...

GetHuman4155243's customer service issue with Dashlane from December 2019

Help with my Dashlane issue
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Name on the account, Billing address, and Email address on the account
The issue in GetHuman4155243's own words
I dropped by phone in water and it's now out of commission. My email that I registered my DASHLANE account with is an old email that's no longer in use and I'm unable to access it for the *-digit code that DASHLANE wants to send me. My old email is *****@***.com and my new email is *****@***.com. Can you please make the change on your end and send the access code to my new email?

GetHuman4155243 did not yet indicate what Dashlane should do to make this right.

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How Do I Change My Login Email Address on My Dashlane Account?How Do I Get a Refund from Dashlane?How Do I Change My Dashlane Login Email Address?How Do I Cancel My Dashlane Account?
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Dashlane

Customer service issue
Reported by GetHuman4155243
Dec 26th, 2019 - 10 months ago
Not resolved
Seen by 2 customers so far
Similar issue to 440 others
0 customers following this

Timeline

GetHuman4155243 started working on this issue
Dec 26th, 2019 7:26pm
GetHuman4155243 indicated the issue is not fixed yet.
Dec 27th, 2019 5:44am

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