I received a notification that my payment was declined for my premium subscription...

GetHuman-llavalli's customer service issue with Dashlane from October 2018

2 views
 | 
755 similar
 | 
0 following
Help with my Dashlane issue
First: share to improve GetHuman-llavalli's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-llavalli's next move: go to the Dashlane help center.
Dashlane doesn't have a customer phone number that is answered by an agent. Instead, GetHuman-llavalli will want to follow the link below to head to their help center. We will check on GetHuman-llavalli later to make sure it's all set or try to help escalate.
Before contacting them, items GetHuman-llavalli may need:
Name, Email, Phone number or other identifying information
The issue in GetHuman-llavalli's own words
I received a notification that my payment was declined for my premium subscription. **I was not aware I had a premium subscription. I don't want to pay **.** for my passwords will be synced on my devices.
GetHuman-llavalli did not yet indicate what Dashlane should do to make this right.
I have an issue with Dashlane too
How GetHuman-llavalli fixed the problem
We are waiting for GetHuman-llavalli to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Dashlane's attention and get better help faster. Tap below to get started.
Having Dashlane issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dashlane email you?
This email address isn't valid
Follow this issue
See how GetHuman-llavalli fixes it.
This email address isn't valid

Dashlane

Customer service issue
Reported by GetHuman-llavalli
Oct 12th, 2018 - 2 mons ago
I have an issue with Dashlane too
Not resolved
Seen by 2 customers so far
Similar issue to 755 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-llavalli started working on this issue
Oct 12th 3:06pm