I am new to Dashlane and barely using its features. However yesterday I had a very alar...

GetHuman-duncancd's customer service issue with Dashlane from August 2018

Help with my Dashlane issue
The issue in GetHuman-duncancd's own words
I am new to Dashlane and barely using its features. However yesterday I had a very alarming experience. I was placing an Internet order using credit card V and clicked on submit. A window popped up asking if I wanted to save the receipt for a charge to credit card A for $*** more than I had just charged. I contacted card V and verified I had only been charged the proper $** amount. I now wish I had saved the receipt for $*** which I believe was invalid. Where did it come from? How? Why?
GetHuman-duncancd did not yet indicate what Dashlane should do to make this right.
I have an issue with Dashlane too
How GetHuman-duncancd fixed the problem
We are waiting for GetHuman-duncancd to fix the problem and share the solution with the rest of us customers.
Please help with my Dashlane issue
Do you have a customer issue as well?
We can help you get Dashlane's attention and get better help faster. Tap below to get started.
Having Dashlane issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Dashlane email you?
This email address isn't valid

Dashlane

Customer service issue
Reported by GetHuman-duncancd
Aug 11th, 2018 - 7 mons ago
I have an issue with Dashlane too
Fixed
Seen by 4 customers so far
Similar issue to 484 others
0 customers following this
Items needed
Name, Email, Phone number or other identifying information
Timeline
GetHuman-duncancd started working on this issue
Aug 11th, 2018 9:58pm
GetHuman-duncancd indicated the issue is not fixed yet.
Aug 15th, 2018 11:23pm