I had been enjoying Dashlane for ?yr & signed up for premium, date & duration, as Bruce...

GetHuman-bruleb's customer service issue with Dashlane from June 2018

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The issue in GetHuman-bruleb's own words
I had been enjoying Dashlane for ?yr & signed up for premium, date & duration, as Bruce Burggraf (*****@***.com). A few months ago I found I couldn’t access my passwords using the “app” (rectangle) assoc*with chrome browser on my desktop. This was OK, as I could still use fingerprint logon on my iPhone. In the process of re-establishing my alphanumeric logon I found that I had to logon w*o fingerprint!! I understand the rationale for this but some warning? Perhaps I missed it because I didn’t logon for a few days. *I don’t believe you can help me with recovery but inability to use fingerprint (unexpected) “killed me”.**How about non-function of chrome “extension”**Does my premium enrollment show up on your database? Expiration date?*Any information is helpful. *PS-I was able to logon to Dashlane @ website even though Chrome ext didn’t work.
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Dashlane

Customer service issue
Reported by GetHuman-bruleb
Jun 30th, 2018 - a yr ago
I have an issue with Dashlane too
Not resolved
Seen by 3 customers so far
Similar issue to 252 others
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Timeline
GetHuman-bruleb started working on this issue
Jun 30th, 2018 12:25am