I got a charge to change my account to premium of **.**. I didn't ever request to upgra...

GetHuman804553's customer service issue with Dashlane from June 2018

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The issue in GetHuman804553's own words
I got a charge to change my account to premium of **.**. I didn't ever request to upgrade to Premium, I actually was on a happy with the product and had uninstalled it before I noticed the charge on ****. I was told I needed to give my card number that it was charged on to get refund, is that true. So mainly I want a refund of **. ** and I also want to make sure that it is canceled so I do not get charged again. Lisa
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Dashlane

Customer service issue
Reported by GetHuman804553
Jun 28th, 2018 - a yr ago
I have an issue with Dashlane too
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Seen by 3 customers so far
Similar issue to 240 others
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Timeline
GetHuman804553 started working on this issue
Jun 28th, 2018 8:06pm
GetHuman804553 indicated the issue is not fixed yet.
Jun 28th, 2018 10:16pm
GetHuman804553 indicated the issue is not fixed yet.
Jun 29th, 2018 4:18am