attempted to launch Dashlane. dialog box said app wouldn't launch. Reinstalled DL overt...

GetHuman630945's complaint issue with Dashlane from April 2018

Help with my Dashlane issue
attempted to launch Dashlane. dialog box said app wouldn't launch. Reinstalled DL overtop of old install. new install takes old email address but not old p***word. can't get in to my account.
I trust that Dashlane will make this right and come up with a resolution that is fair.
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Dashlane

complaint issue
Reported by GetHuman630945
Apr 26th, 2018 - 3 mons ago
I have an issue with Dashlane too
Not resolved
Seen by 8 customers so far
Similar issue to 315 others
0 customers following this
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Timeline
GetHuman630945 started working on this issue
Apr 26th 2:25pm
GetHuman630945 indicated the issue is not fixed yet.
Apr 26th 2:26pm
GetHuman630945 indicated the issue is not fixed yet.
Apr 28th 11:57am