Danny A. Bermudez here and i purchased a pair of Bull Moc Runs (**.**black ) directly f...

GetHuman-dbhomer's Returns issue with Danner.com from June 2019

Help with my Danner.com issue
Top Tip from another customer
If you are looking for a full refund for an item purchased you will need to return the item within 30 days of the purchase.
The issue in GetHuman-dbhomer's own words
Danny A. Bermudez here and i purchased a pair of Bull Moc Runs (**.**black ) directly from Danner. Received boots but they are to large and i would like the tans instead of black color. I live in Round Rock TX and the Bass Pro Shop also in RR refused to let me return boots since it was "purchased on line and the store has no key in info to complete return. Sat in BPS park in lot and called Danner customer service and was told Darlene deals with BPS in regards of Danner returns. Relayed said info and was still refused on return inquiry. Long time customer and i love your products but this experience involving Bass Pro Shops has really soured me on entire shopping experience. The "convinience" of shopping on-line is not worth the headache. My name is Danny A. Bermudez and contact info is: (***)-***-**** and email address is *****@***.com. I look forward to resolving this matter ASAP pls. Thank you

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Danner.com

Returns issue
Reported by GetHuman-dbhomer
Jun 11th, 2019 - 2 years ago
Not resolved
Seen by 8 customers so far
Similar issue to 249 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-dbhomer started working on this issue
Jun 11th, 2019 6:18pm
GetHuman-dbhomer indicated the issue is not fixed yet.
Jun 11th, 2019 6:18pm
GetHuman-dbhomer indicated the issue is not fixed yet.
Jun 11th, 2019 6:18pm
GetHuman-dbhomer indicated the issue is not fixed yet.
Jun 11th, 2019 6:18pm
GetHuman-dbhomer indicated the issue is not fixed yet.
Jun 11th, 2019 6:19pm
GetHuman-dbhomer indicated the issue is not fixed yet.
Jun 12th, 2019 1:46pm
GetHuman-dbhomer shared this issue with friends on Facebook
Jun 12th, 2019 1:46pm

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