My issue with The Dallas Morning News is the continued hefty price increases. I have b...

GetHuman-dougedwa's customer service issue with Dallas Morning News from December 2019

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My issue with The Dallas Morning News is the continued hefty price increases. I have been a subscriber for over ** years and as your readership has dwindled from almost ***,*** on weekdays to under ***,*** over a * year period, The DMNews is about to lose me too.*First of all, I despise the DMNews for it's left wing political slant and it's mainly the sports page that has kept me in tow...even it is slipping these days in what is most likely cost cutting. Last year I paid $ *** for the yearly subscription and now that has gone up a full **% to over $ ***. Before last year the cost was closer to $ ****yr. No wonder you are losing subscribers like a sieve. It appears you expect the remaining few of us to pay for your loss of readers and*or your poor management. The more you raise the price, the less readers you will have. Maybe you should try it the other way...cut the cost and promote the price reduction...I bet that would increase the readership instead of putting your cost burden on the remaining few. After this latest price increase, watch your subscriber numbers fall another **%.

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Dallas Morning News

Customer service issue
Reported by GetHuman-dougedwa
Dec 5th, 2019 - a year ago
Not resolved
Seen by 9 customers so far
Similar issue to 158 others
0 customers following this


GetHuman-dougedwa started working on this issue
Dec 5th, 2019 8:20pm