My dad's paper was not delivered ********* or *********, Sunday's paper for ********* d...
GetHuman2600420's delivery issue with Dallas Morning News from March 2019
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Top Tip from another customer
Your local post office likely has a shorter hold time than the main USPS customer service line. Call or visit your local office first and often a missing delivery problem can be resolved through them faster. You can get their number here: tools.usps.com/go/POLocatorAction
The issue in GetHuman2600420's own words
My dad's paper was not delivered ********* or *********, Sunday's paper for ********* didn't arrive until * PM. This has been an ongoing issue since December it is happening so much I do not have time to call and wait for someone to answer to try and get this resolved, which I have done a lot and just when I think it is resolved it happens again and again. My dad is elderly he doesn't hear good and it is not right that he is paying for a service that is not being performed and it is not right that someone has to call constantly to get the company to do the service the customer is paying for. I want this resolved in a timely matter. The dates I have given are the most recent but there have been a lot of days that I just didn't have time to call and wait an hour to talk to someone so either he didn't get his paper or it didn't get delivered a bunch of other days.
GetHuman2600420 did not yet indicate what Dallas Morning News should do to make this right.
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