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The issue in GetHuman-lsecor's own words
you have illegally charged my credit card $**.** on January *. I never gave permission for you to automatically charge my credit card anyway, but now you are doing it at the first of the month. I contacted Citicard and am disputing the charge for January and am now cancelling my long time subscription. Please credit my credit card for $**.** billed in January as I no longer will be taking the news on a daily basis.
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