Dailymotion Customer Service Issues

Archive 1

The following are issues that customers reported to GetHuman about Dailymotion customer service, archive #1. It includes a selection of 12 issue(s) reported October 28, 2018 onward. If you have a similar customer service issue, this page will help you find current, up-to-date answers and solutions too.
Hello, I have a gaming channel on YouTube with over 81k subscribers. I recently returned to frequently uploading after a break, and I am looking to share my previous gaming videos on Dailymotion as well. However, I'm encountering challenges due to Dailymotion's length and size restrictions. My walkthroughs usually exceed one hour and are larger in size. Is there a way to remove these restrictions so I can seamlessly upload my content on Dailymotion? I aim to transition to sharing my latest walkthroughs on Dailymotion instead of YouTube, but these limitations are proving to be significant obstacles. Thank you.
Reported by GetHuman-wearegam on Sunday, October 28, 2018 11:47 AM
Hello Dailymotion Team, I have contacted you 10 times over the past week regarding the same issue, but I have not received any response. I am frustrated and concerned about the lack of communication. The recurring response I receive ("we have forwarded your query to the right department. We will get back to you as soon as possible") is not satisfactory. Despite replying to old emails, I have not received any answer, leading me to create new tickets. All my videos are experiencing issues and are not visible to the public. Although links are generated, videos are not viewable. I kindly request you to review my Dailymotion account to identify the problem affecting my channel and videos. The issue seems to be unique to my account since my friends do not face similar problems. Thank you, Team
Reported by GetHuman-dydydeep on Monday, February 25, 2019 11:21 AM
Hello, my name is Lena Na. I recently collaborated with Walter Marin from VegasVideoTransfer and Las Vegas Motion Pictures. We faced a disagreement over the script quality for my video project. Following this, Mr. Marin decided to terminate our work relationship and mentioned violent intentions if I returned to his property. Consequently, I refrained from going back. Subsequently, I disputed the credit card charge, triggering a series of issues. A video titled "Lena Na Demo Reel" on Google, allegedly manipulated by Mr. Marin, contains false information and misleading content. Despite his claims, I have no criminal record or involvement with law enforcement. I maintain a positive reputation within the community. It is essential to note that the videos produced by Mr. Marin do not reflect my values and negatively impact my professional image. For any inquiries, kindly contact me at [redacted] or email me at [redacted]
Reported by GetHuman-lenana on Sunday, May 5, 2019 6:44 PM
I have been enjoying watching "Touched By an Angel" on DailyMotion for the past 2 months. However, today when I tried to access the episodes at 1:30 p.m. EST, I received an error message stating "Content Rejected. This Video has been removed due to copyright claim of CBS Broadcasting Inc." This show holds a special place in my heart, and I would like to continue watching it without any fees. As I am on a tight budget with only part-time work, it is important for me to find a way to access the episodes without cost. Any help in restoring the episodes from Season 1 through 9 would be greatly appreciated. Thank you for your assistance.
Reported by GetHuman-lscat on Wednesday, July 3, 2019 11:01 PM
I really enjoy watching "Touched By An Angel" on Daily Motion either on my phone or computer. However, recently, I encountered an issue where all episodes were rejected due to a copyright claim by CBS Broadcasting Inc. I had access on July 3 but lost it on July 4. I would appreciate it if Daily Motion could resolve this problem promptly. Watching this show means a lot to me, and I hope to be able to access it again without any charges. I understand the importance of copyright, but I just want to watch the program. I hope to hear back from someone at Daily Motion soon to help me with this matter. Thank you for taking the time to read this and I hope for a positive resolution.
Reported by GetHuman3194484 on Thursday, July 4, 2019 1:50 PM
I filled in my payout method details prior to reaching $[redacted] in revenue and successfully created a Payoneer account. However, the payout method information disappeared from my page unexpectedly. Upon trying to re-enter the information, I received a message stating that my Payoneer registration is incomplete despite it being linked to my account. Dailymotion indicates that payments will be sent to my Payoneer account, but on my Dailymotion account, the status shows as incomplete. It has been over 45 days since reaching $[redacted], and no payment has been processed. I am looking for assistance in resolving this issue to ensure that my Payoneer account is properly linked to my Dailymotion account and that the payout method registration status is successful.
Reported by GetHuman-borahaeb on Friday, November 1, 2019 8:52 AM
I would like to report a Neo-Nazi hate speech video titled "Vikings in the Mediterranean" by the Neo-Nazi Rock band known as "Firing Squad." The video promotes violence against immigrants in the Mediterranean Sea and includes a snippet from Monty Python's "Eric the Viking" as an intro. The English translation of the German lyrics contains many errors. The band can be found on a Neo-Nazi extremist website.
Reported by GetHuman5059068 on Monday, July 13, 2020 12:26 PM
I am incredibly frustrated to see one of my videos get blacklisted. The process makes no sense because the content is innocuous, similar to many other reviews I have done. Moreover, the video is password protected, making its content inaccessible to anyone without permission. The notification of blacklisting appeared immediately after the upload completed, leaving me baffled, especially since I know of another video on the site with a similar theme that remains untouched. This incident has left me unsettled, giving me chills and making it hard for me to sleep. It has also tainted my perception of the site. I believe this issue must be addressed promptly as it defies all logic. Reviews, by nature, fall under fair use, contrasting starkly with the allowance of entire episodes on the platform leading to repercussions for creators who produce genuine transformative content. My negative experience with this situation is triggering past trauma associated with YouTube, compounding my distress.
Reported by GetHuman5278870 on Saturday, September 19, 2020 12:44 AM
I am experiencing difficulty logging into my account. Each time I attempt to sign in, the system prompts me to use my email address and password. I am currently feeling very frustrated. Whenever I input my password, I am informed that it is incorrect. I have been using the same password for 30 years without any numbers or special characters, just two capital letters. Although I used this password on a different platform before, I have been unable to log in recently. It is challenging to reach customer support when unable to access my account. I prefer not to change my password, especially because of my memory issues resulting from a significant brain injury. I find it unreasonable that the company requires me to add numbers and special characters to my password. I have always remembered my password for three decades. I would appreciate it if this matter could be resolved, as I do not wish to have my account deleted. This situation is causing me a great deal of frustration, leading me to abandon the effort and then repeat the cycle later. As I cannot sign in, I am unable to email for assistance.
Reported by GetHuman5421763 on Saturday, October 31, 2020 10:16 PM
I have an account with the email address beanie [redacted] registered on your platform. Every verification email I receive contains only a link without a code. I am unable to sign in or sign up again. The email address must remain the same. I would like to post content on your platform, but I am frustrated. This is my final attempt to seek help in resolving this issue. Thank you.
Reported by GetHuman-beaniebr on Monday, December 28, 2020 9:22 PM
I recently began watching Wallander on Daily Motion but encountered an issue with season 1, episode 1 being replaced by a different movie with Arabic subtitles. I am seeking assistance in accessing the next episode without having to use YouTube. Unfortunately, Daily Motion's search feature did not provide useful results. I realize that you are not directly linked to Daily Motion, but could you provide me with an email contact for Daily Motion in case I need further assistance?
Reported by GetHuman6875315 on Sunday, December 5, 2021 6:36 AM
My video keeps buffering excessively and fails to play. Sometimes, it stops altogether or freezes momentarily before resuming with audio out of sync. I've encountered similar problems with Dailymotion previously, impacting my ability to watch videos.
Reported by GetHuman8622722 on Saturday, September 16, 2023 7:16 PM

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