We purchased a Dacor Range DYRP**DSNG in ****. We started having oven problems shortly...

GetHuman5900768's Complaint issue with Dacor Kitchen Appliances from March 2021

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The issue in GetHuman5900768's own words
We purchased a Dacor Range DYRP**DSNG in ****. We started having oven problems shortly after initial installation. They were usually corrected by going outside to our fusebox and flipping the breaker. This solved the problem, but was very inconvenient. Then in less than a year other problems occurred that requires professional help to correct. At least twice a year from inception we have continued to pay these repair bills. Ultimately I took out a Home Insurance Plan that reduced our expenses and helped. Last year, Dacor generously gave us a new motherboard, minus the wi-fi connection feature.This helped for a short period of time.*However the problems persist to this day. In prior homes we have had Thermador ranges and never required a service call. In this home our retailer convinced me to make the change and offered me an attractive price to purchase the Range. Any price differential has easily been made up by expensive repair bills.*I suspect asking for a new range is not going to happen. But a serious evaluation of our oven by factory professionals, which now randomly turns off is warranted.

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Dacor Kitchen Appliances

Complaint issue
Reported by GetHuman5900768
Mar 29th, 2021 - 2 years ago
Not resolved
Seen by 21 customers so far
Similar issue to 2 others
0 customers following this


GetHuman5900768 started working on this issue
Mar 29th, 2021 6:34pm
GetHuman5900768 indicated the issue is not fixed yet.
Mar 30th, 2021 5:07am