We purchased a Dacor Range DYRP**DSNG in ****. We started having oven problems shortly...
GetHuman5900768's Complaint issue with Dacor Kitchen Appliances from March 2021
Help with my Dacor Kitchen Appliances issue
First: share to improve GetHuman5900768's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5900768 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5900768's own words
We purchased a Dacor Range DYRP**DSNG in ****. We started having oven problems shortly after initial installation. They were usually corrected by going outside to our fusebox and flipping the breaker. This solved the problem, but was very inconvenient. Then in less than a year other problems occurred that requires professional help to correct. At least twice a year from inception we have continued to pay these repair bills. Ultimately I took out a Home Insurance Plan that reduced our expenses and helped. Last year, Dacor generously gave us a new motherboard, minus the wi-fi connection feature.This helped for a short period of time.*However the problems persist to this day. In prior homes we have had Thermador ranges and never required a service call. In this home our retailer convinced me to make the change and offered me an attractive price to purchase the Range. Any price differential has easily been made up by expensive repair bills.*I suspect asking for a new range is not going to happen. But a serious evaluation of our oven by factory professionals, which now randomly turns off is warranted.
GetHuman5900768 did not yet indicate what Dacor Kitchen Appliances should do to make this right.
I have an issue with Dacor Kitchen Appliances too
How GetHuman5900768 fixed the problem
We are waiting for GetHuman5900768 to fix the problem and share the solution with the rest of us customers.
Please help with my Dacor Kitchen Appliances issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.