We purchased a Dacor Range DYRP**DSNG in ****. We started having oven problems shortly...

GetHuman5900768's Complaint issue with Dacor Kitchen Appliances from March 2021

Help with my Dacor Kitchen Appliances issue
First: share to improve GetHuman5900768's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman5900768 may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman5900768's own words
We purchased a Dacor Range DYRP**DSNG in ****. We started having oven problems shortly after initial installation. They were usually corrected by going outside to our fusebox and flipping the breaker. This solved the problem, but was very inconvenient. Then in less than a year other problems occurred that requires professional help to correct. At least twice a year from inception we have continued to pay these repair bills. Ultimately I took out a Home Insurance Plan that reduced our expenses and helped. Last year, Dacor generously gave us a new motherboard, minus the wi-fi connection feature.This helped for a short period of time.*However the problems persist to this day. In prior homes we have had Thermador ranges and never required a service call. In this home our retailer convinced me to make the change and offered me an attractive price to purchase the Range. Any price differential has easily been made up by expensive repair bills.*I suspect asking for a new range is not going to happen. But a serious evaluation of our oven by factory professionals, which now randomly turns off is warranted.

GetHuman5900768 did not yet indicate what Dacor Kitchen Appliances should do to make this right.

How GetHuman5900768 fixed the problem

We are waiting for GetHuman5900768 to fix the problem and share the solution with the rest of us customers.

Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.
My dacor stovetop gas burner gives yellow flamesOur Dacor refrigerator is not cooling. We need emergency service. The applianc...
Do you have a customer issue as well?
We can help you get Dacor Kitchen Appliances's attention and get better help faster. Tap below to get started.
Having Dacor Kitchen Appliances issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Dacor Kitchen Appliances

Complaint issue
Reported by GetHuman5900768
Mar 29th, 2021 - 4 months ago
Not resolved
Seen by 12 customers so far
Similar issue to 2 others
0 customers following this

Timeline

GetHuman5900768 started working on this issue
Mar 29th 6:34pm
GetHuman5900768 indicated the issue is not fixed yet.
Mar 30th 5:07am