Received a call on *** left a message that I was to call them about my account. I cal...

GetHuman4327501's customer service issue with DTE Energy from February 2020

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Before contacting them, items GetHuman4327501 may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman4327501's own words
Received a call on *** left a message that I was to call them about my account. I called right back talk to someone gave them the usual information then was asked what my last four digits of my social security was. I told them I would not supply them this information. I did tell them that I had paid jan. bill, gave them the ref.* and when I paid it. They didn't tell me why they were calling. The phone service was very bad and not something you would encounter from such a large corp. If there is a problem use my email. This is not a professional way of doing business. We have been told never to tell anybody over the phone our social security no* did you think people would give out this information?

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How Do I Recover My Login Info for My Dte Energy Account?How Do I Switch Ownership of a Dte Energy Account?How Do I Set Up Service with Dte Energy?What Do I Do If There's an Overcharge on My Dte Energy Account?
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DTE Energy

Customer service issue
Reported by GetHuman4327501
Feb 4th, 2020 - 10 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 285 others
0 customers following this

Timeline

GetHuman4327501 started working on this issue
Feb 4th 6:34pm
GetHuman4327501 indicated the issue is not fixed yet.
Feb 4th 6:35pm
GetHuman4327501 indicated the issue is not fixed yet.
Feb 4th 6:35pm

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