Hello my name isVanessa Hayes and I am very concerned about my utility bill. I’ve wat...

GetHuman-vnessani's customer service issue with DTE Energy from May 2019

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The issue in GetHuman-vnessani's own words
Hello my name isVanessa Hayes and I am very concerned about my utility bill. I’ve watch it go from $ ***for the first yr living at **** W outer dr. Than a ur later repairs on outer drive road and water pipes initiated and the bill went up to $***... than last Tev suddenly during the fall and winter the bill went up to $*** a month ... I have called request a meter check because water had gotten in gas line previously (from the road construction ) so I wanna know why have DTE BEEN ESTIMATING MY BILL FOR $*** every month??? My meter was covered with a silver box and had insulation covering it on the inside... I need an explanation !!! This increase to $****month is astounding !!! Please Help, I do not understand how the bill went up so drastically , I’m struggling !!*sincerely, Vanessa Hayes

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DTE Energy

Customer service issue
Reported by GetHuman-vnessani
May 11th, 2019 - 3 years ago
Not resolved
Seen by 3 customers so far
Similar issue to 1273 others
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GetHuman-vnessani started working on this issue
May 11th, 2019 10:18pm