I received a call yesterday from someone identifying themselves as a DTE rep asking me...
GetHuman-toomuchj's customer service issue with DTE Energy from February 2019
Help with my DTE Energy issue
First: share to improve GetHuman-toomuchj's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-toomuchj's next move: talk to DTE Energy when they open.
DTE Energy's call center is closed now. We will send GetHuman-toomuchj a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman-toomuchj may need:
PIN on Account, Account Holder Name, Phone Number, Email on Account, Billing Address, Last 4 of Social Security, and Account Number
The issue in GetHuman-toomuchj's own words
I received a call yesterday from someone identifying themselves as a DTE rep asking me for my account information for verification so they could offer me a **% discount because we have paid our last ** monthly bills on time. The person asked me to log into my account online to obtain my DTE acct number for verification. When I told them I couldn't they asked when they could call me back. I asked when I could call them back and they hungup. The phone * they called from was ***-***-****. I believe this was a scam. I am a customer of DTE in the Dexter, MI area.
GetHuman-toomuchj did not yet indicate what DTE Energy should do to make this right.
I have an issue with DTE Energy too
How GetHuman-toomuchj fixed the problem
We are waiting for GetHuman-toomuchj to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.