Hello,**I recently set up a payment method for my mom, Susan, back in october roughly t...

GetHuman-zakaryfo's customer service issue with DTE Energy from January 2019

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Hello,**I recently set up a payment method for my mom, Susan, back in october roughly that I believe was a payment plan to help pay off the account balance but she doesn't seem to have followed up with it. I got the notification earlier today that it is no longer active and that a payment hasn't been made since that month. I would like to see if I can re-enroll the account in that plan as I will be taking that over myself and how much it would be to get started so that I can keep going forward with this.**Thanks for the help in advance!
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DTE Energy

Customer service issue
Reported by GetHuman-zakaryfo
Jan 14th, 2019 - 9 mons ago
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GetHuman-zakaryfo started working on this issue
Jan 14th 6:57pm