DTE Energy Customer Service

Contact DTE Energy & solve common issues

Use DTE Energy's Phone Number

DTE Energy's customer service phone number is the best way to reach them and resolve issues. While there may be a wait, you will be able to talk to a real human being.

Help specific to your issue

Start typing out your issue or question. We can answer questions or elaborate on existing answers in real time with our database of customer service information about DTE Energy. Below you will also find the phone and non-phone-based contact information we've gathered.

DTE Energy: top questions and answers

Be sure to check out the full answer to your question listed below. We have written extensive, step-by-step guides for even the most vexing of customer service problems for DTE Energy.
There's more!
Click below to show 5 more questions, answers, and complete guides to common DTE Energy customer support problems.

Contacting DTE Energy customer support

Below you can compare and contrast the 3 ways to contact DTE Energy by looking at which ones are the fastest and which ones other customers recommend the most for solving DTE Energy customer service issues as reported to us by the 50 million or so customers that come to GetHuman each year and share their experiences. You can contact DTE Energy across the following channels: Phone, Web, Chat.

Phone number / contactWaitVotes
800-477-4747
Customer Service
38 mins104
Online Help at www2.dteenergy.com
Customer Service
< 2 hrs154
Live Chat at dteenergy.com
Customer Service
16 mins326

Recent reasons customers contacted DTE Energy:

Ok, I'm trying to pay on my bill through a third party, but don't know how to go about...
I am residential customer in Farmington Hills and would like to have DTE install a Gene...
DTE service had tree trimmi g crew at *** W.Hildale Detroit mi ***** on July *st the c...
Dte, I want to know Why! Did our power go out ** *** ** ? This happens too often and wh...
I have a refund of $***.** and I want it asap I shouldn't have to wait ** days because...
Hi my account number is ************
Tree removal notice that trees on my property will be removed. I want to discuss this...
My bill for Dec is high, which I expected.*Does DTE have any service where a representa...
DTE is offering a residential energy audit & I want info so that I can decide if I want...
Didn’t get my $*** credit for being out of power for * days
My payment keeps getting declined * days later, this is the second time, my girlfriend...
Senior needs assistance getting furnace replacement. The furnace is an octopus needs re...
Dte dug uo my front yard some time ago and left it. Theres a hole there. I want it fill...
Father had purchased stocks in DTE and I am looking to find who I need to contact regar...
Several years ago when cable TV wires were installed on Edison poles it pulled my house...

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Does GetHuman work with DTE Energy?

GetHuman does not work with DTE Energy's customer support operations, directly or in any other way. GetHuman has no partnership or relation to DTE Energy at all. GetHuman works with customers everywhere to compile the best tips and tools for reaching call centers faster and solving common customer problems effectively. Much of the information on this website comes from customers who struggled to find the best contact information or solve a problem and shared their story. The information on this website is edited frequently, but for the most accurate and up to date contact information, it may be useful to check DTE Energy's own website for new or more up to date information about calling or messaging their call center. If you'd like to help in the effort to improve customer service for all, please share this page!

Contacting DTE Energy at a Glance

DTE Energy has 1 chat option
DTE Energy has no customer email
DTE Energy has 1 help forum
DTE Energy has no twitter handle
DTE Energy has no facebook page
Contact information overview

Answered on this page:

How do I transfer my service to a new address?
Are there any rebates or incentives for energy-efficient upgrades?
How Do I Set Up Service with DTE Energy?
What are the available energy-saving programs?
Solutions to common issues

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