I bought Steve Madden Chelsea boots around the beginning of January ****. Last week I n...

GetHuman4369631's Product Issues with DSW from February 2020

Help with my DSW issue
First: share to improve GetHuman4369631's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman4369631 may need:
Account name, Email address, Order number, Billing address, Shipping address, and Billing phone number
The issue in GetHuman4369631's own words
I bought Steve Madden Chelsea boots around the beginning of January ****. Last week I noticed that on both shoes the bottom of the shoes has ripped to through the entire shoe from walking in them. I don't wear them that often and they are still in good shape. I am not sure if I just got a bad pair of them but I would like to replace them given that the entire shoe has fallen apart and now my feet get cold because there are holes in the bottom of them.

GetHuman4369631 did not yet indicate what DSW should do to make this right.

How GetHuman4369631 fixed the problem

We are waiting for GetHuman4369631 to fix the problem and share the solution with the rest of us customers.

Prefer a step by step guide?
We've taken the time to write instructions for how to solve some of the most common DSW customer problems.
How Do I Change My Shipping Address with Dsw?Why Has My Item Not Shipped with Dsw?
Do you have a customer issue as well?
We can help you get DSW's attention and get better help faster. Tap below to get started.
Having DSW issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid


Product Issues
Reported by GetHuman4369631
Feb 17th, 2020 - 8 months ago
Not resolved
Seen by 3 customers so far
Similar issue to 274 others
0 customers following this


GetHuman4369631 started working on this issue
Feb 17th 7:18pm
GetHuman4369631 indicated the issue is not fixed yet.
Feb 18th 12:15am

Paying Your Telecom Too Much?

Want to talk to a real person right now who can compare TV, Internet, or phone packages in your area from different companies? Our service tracks the best deals from the various providers in your home area.

Call Now: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies