Before contacting them, items GetHuman-tkapla may need:
Account name, Email address, Order number, Billing address, Shipping address, and Billing phone number
The issue in GetHuman-tkapla's own words
My boyfriend ordered me boots for Christmas last year and they sent the incorrect size because they were out of my size, but didn’t mention why they sent the wrong size. So I tried sending them back to get my correct size and a “credit” was added to my boyfriends account that doesn’t exist? Order number **********. I’m just trying to get some shoes from months ago and I’m very unhappy I still don’t have any.
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