I did not receive my items for order * ***********It said both items were delivered but...

GetHuman835517's customer service issue with DSW from June 2018

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The issue in GetHuman835517's own words
I did not receive my items for order * ***********It said both items were delivered but I did not receive either one. I’ve checked my mail box, leasing office, my building. Nothing I called earlier today and the lady I talked too reordered my sandals. When I didn’t receive the clutch. I called back this evening the young man I talked to was rude. Would not help he yawned while talking to me. He said I should call the post office. That was his answer. So at this point I want my entire order canceled and my account reimbursed. I do not think regardless of the situation a customer should receive such rude customer service. What is the point if ordering on line if you can’t receive your product. If I do not receive a reply I will continue to fine supervisor upon supervisor to get this rectified. *Deb Troyer
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DSW

Customer service issue
Reported by GetHuman835517
Jun 30th, 2018 - a yr ago
I have an issue with DSW too
Fixed
Seen by 5 customers so far
Similar issue to 230 others
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Items needed
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Email address
Order number
Billing address
Shipping address
Billing phone number
Timeline
GetHuman835517 started working on this issue
Jun 30th, 2018 1:08am
GetHuman835517 indicated the issue is not fixed yet.
Jun 30th, 2018 2:24am
GetHuman835517 indicated the issue is not fixed yet.
Jun 30th, 2018 2:25am