I bought shoes on may * at **pm no weekender bag available in the store they said only...

GetHuman-robinbo's customer service issue with DSW from May 2018

Help with my DSW issue
The issue in GetHuman-robinbo's own words
I bought shoes on may * at **pm no weekender bag available in the store they said only on line . the next day I went to another dsw and bought another * pairs of shoes and they did not have the bag in the sore so I bought one on line with the cashiers help but I am not sure if she put the code in for the bag . the next day I was on hold with cutomer service for * hrs and then put in my number for the call back no one ever called. then on Monday I contacted customer service with no response. this is terrible customer service my order number is ************* my phone number is *** *** ****
GetHuman-robinbo did not yet indicate what DSW should do to make this right.
I have an issue with DSW too
How GetHuman-robinbo fixed the problem
We are waiting for GetHuman-robinbo to fix the problem and share the solution with the rest of us customers.
Please help with my DSW issue
Do you have a customer issue as well?
We can help you get DSW's attention and get better help faster. Tap below to get started.
Having DSW issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DSW email you?
This email address isn't valid

DSW

Customer service issue
Reported by GetHuman-robinbo
May 15th, 2018 - 10 mons ago
I have an issue with DSW too
Fixed
Seen by 21 customers so far
Similar issue to 541 others
0 customers following this
Items needed
Account name
Email address
Order number
Billing address
Shipping address
Billing phone number
Timeline
GetHuman-robinbo started working on this issue
May 15th, 2018 5:28pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 15th, 2018 6:37pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 15th, 2018 6:37pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 15th, 2018 6:37pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 15th, 2018 6:37pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 15th, 2018 6:37pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 16th, 2018 6:56pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 16th, 2018 6:57pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 16th, 2018 6:57pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 16th, 2018 6:57pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 18th, 2018 6:30pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 18th, 2018 6:30pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 18th, 2018 6:31pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 18th, 2018 6:31pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 18th, 2018 6:31pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 18th, 2018 6:31pm
GetHuman-robinbo indicated the issue is not fixed yet.
May 18th, 2018 6:36pm