I am trying to find the status of an order I placed several weeks ago. I don't have an...

GetHuman-welkerek's customer service issue with DSW.com from April 2020

Help with my DSW.com issue
First: share to improve GetHuman-welkerek's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-welkerek may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-welkerek's own words
I am trying to find the status of an order I placed several weeks ago. I don't have an order number ans I can't find the confirmation email. My credit card was charged today, but I have tried the virtual assistant and was informed that the order is being processed. There is one item, Grasshoppers, size * ***, Windsor in navy, I think. My name is Ellen Welker, Phone number on account is ***-***-****, zip code *****. I would like to know when to expect delivery.

GetHuman-welkerek did not yet indicate what DSW.com should do to make this right.

How GetHuman-welkerek fixed the problem

We are waiting for GetHuman-welkerek to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get DSW.com's attention and get better help faster. Tap below to get started.
Having DSW.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

DSW.com

Customer service issue
Reported by GetHuman-welkerek
Apr 30th, 2020 - 10 months ago
Not resolved
Seen by 4 customers so far
Similar issue to 486 others
0 customers following this

Timeline

GetHuman-welkerek started working on this issue
Apr 30th, 2020 7:49pm