I know there is a crisis going on, however I returned a pair of shoes for exchange and...

GetHuman4611291's Returns issue with DSW.com from April 2020

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Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman4611291's own words
I know there is a crisis going on, however I returned a pair of shoes for exchange and know through tracking it was delivered to you. I have not had any word from you. I would just like assurance that at some point in the future you will acknowledge this. *We are all in a mess-please stay well to you all. I write because you are still advertising?*Sincerely Catherine A Kelly

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DSW.com

Returns issue
Reported by GetHuman4611291
Apr 9th, 2020 - a year ago
Not resolved
Seen by 5 customers so far
Similar issue to 178 others
0 customers following this

Timeline

GetHuman4611291 started working on this issue
Apr 9th, 2020 3:06pm

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