My order was shipped on April *th by FedEx. On April *th it was turned over to USPS an...

GetHuman-mcstano's Track order issue with DSW.com from April 2020

Help with my DSW.com issue
The issue in GetHuman-mcstano's own words
My order was shipped on April *th by FedEx. On April *th it was turned over to USPS and was in Allen Park, MI. My order was going to Royal Oak, MI which is not that far from Allen Park. I cannot track it as I only have the tracking number for FedEx. Today is April ** and I still don't have my order. I hope my credit card was not charged for this as I have not received my order. I would appreciate it if someone would track this order or give me the number to track it. The order number is ********** and my VIP number is *************. Thank you. Marianne Stanalajczo

GetHuman-mcstano did not yet indicate what DSW.com should do to make this right.

How GetHuman-mcstano fixed the problem
Kept email DSW customer service. They never got back to me with an answer. The order was shipped on April *th and I had no way of tracking the order at FedEx after they turned the package over to USPS on April *th. Never got a tracking number for USPS so I had no idea where the order was or when I should expect delivery. My order finally showed up this afternoon - ** days after it was shipped. USPS is the slowest for delivering things. On April *th it was in Allen Park, MI which is not that far from where it was to be delivered in Royal Oak, MI. It took * days from that date to get here.
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DSW.com

Track order issue
Reported by GetHuman-mcstano
Apr 14th, 2020 - 6 months ago
Fixed
GetHuman-mcstano shared how to fix
Seen by 4 customers so far
Similar issue to 225 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-mcstano started working on this issue
Apr 14th 2:41pm
GetHuman-mcstano indicated the issue is not fixed yet.
Apr 14th 2:46pm
GetHuman-mcstano indicated the issue is not fixed yet.
Apr 14th 2:46pm
GetHuman-mcstano indicated the issue is not fixed yet.
Apr 14th 7:59pm
GetHuman-mcstano indicated the issue is not fixed yet.
Apr 14th 8:02pm
GetHuman-mcstano confirmed the issue is fixed. Hooray!
Apr 15th 8:59pm

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