I tried to use my free tote coupon in fort Myers in Fl. **** I spent the money then was told they ran out same day it started. Flew home to NY& showed receipt of purchase & rep. At dsw Signed that they ran out. They also told me they ran out. I called customer service that week end and explained & was told I would qualify to recieve one and to watch in my email for new ****pments of more. Never got email & now another tote deal can out & couldn't get that one either!!!! What's going on with these tote deals. It's like a bait & switch. I buy but never get the promotion. Still waiting for my totes.
I trust that DSW.com will make this right and come up with a resolution that is fair.