I tried to use my free tote coupon in fort Myers in Fl. **** I spent the money then was...

GetHuman746692's customer service issue with DSW.com from June 2018

276 similar
0 following
Help with my DSW.com issue
First: share to improve GetHuman746692's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman746692's next move: call DSW.com.
The best way to get your problem resolved is to tap the button below to start calling DSW.com. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman746692 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman746692's own words
I tried to use my free tote coupon in fort Myers in Fl. **** I spent the money then was told they ran out same day it started. Flew home to NY& showed receipt of purchase & rep. At dsw Signed that they ran out. They also told me they ran out. I called customer service that week end and explained & was told I would qualify to recieve one and to watch in my email for new shipments of more. Never got email & now another tote deal can out & couldn't get that one either!!!! What's going on with these tote deals. It's like a bait & switch. I buy but never get the promotion. Still waiting for my totes.
GetHuman746692 did not yet indicate what DSW.com should do to make this right.
I have an issue with DSW.com too
How GetHuman746692 fixed the problem
We are waiting for GetHuman746692 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get DSW.com's attention and get better help faster. Tap below to get started.
Having DSW.com issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would DSW.com email you?
This email address isn't valid
Follow this issue
See how GetHuman746692 fixes it.
This email address isn't valid


Customer service issue
Reported by GetHuman746692
Jun 4th, 2018 - 8 mons ago
I have an issue with DSW.com too
Not resolved
Seen by 4 customers so far
Similar issue to 276 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman746692 started working on this issue
Jun 4th, 2018 2:45am