Before contacting them, items GetHuman746692 may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman746692's own words
I tried to use my free tote coupon in fort Myers in Fl. **** I spent the money then was told they ran out same day it started. Flew home to NY& showed receipt of purchase & rep. At dsw Signed that they ran out. They also told me they ran out. I called customer service that week end and explained & was told I would qualify to recieve one and to watch in my email for new shipments of more. Never got email & now another tote deal can out & couldn't get that one either!!!! What's going on with these tote deals. It's like a bait & switch. I buy but never get the promotion. Still waiting for my totes.
GetHuman746692 did not yet indicate what DSW.com should do to make this right.
I have an issue with DSW.com too
How GetHuman746692 fixed the problem
We are waiting for GetHuman746692 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.