I purchased * pair of shoes (ORDER * **********), * of which were delivered on ****. I...
GetHuman-kerribea's customer service issue with DSW.com from May 2018
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The issue in GetHuman-kerribea's own words
I purchased * pair of shoes (ORDER * **********), * of which were delivered on ****. I still havent received the sixth pair, one full month later, and under my account, it says “in process”. I’ve tried to call at least ** times, and EVERY time, the wait is inexplicably long. I’ve wasted hours trying to contact customer service, and I even sent two emails- neither received a response. I’m not going to hold my breathe, but please help me to resolve this, as time is a highly valued commodity, and DSW has no respect for mine.
GetHuman-kerribea did not yet indicate what DSW.com should do to make this right.
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I waited on hold for an hour and ** minutes
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