trying to reach DSW via phone and chat...Impossible...toooooo long wait period. Placed...

GetHuman-vwareha's customer service issue with DSW.com from May 2018

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The issue in GetHuman-vwareha's own words
trying to reach DSW via phone and chat...Impossible...toooooo long wait period. Placed an order on line tried to use my GC number in order to get discount...informed number was used already....sure I have been trying to put it into play...therefore it would look like another person is using it....duh! Totally a mess...I am on the phone now for *** minutes....Really!...WTH poor...POOR customer service..
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DSW.com

Customer service issue
Reported by GetHuman-vwareha
May 15th, 2018 - 10 mons ago
I have an issue with DSW.com too
Fixed
Seen by 12 customers so far
Similar issue to 330 others
0 customers following this
Items needed
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Timeline
GetHuman-vwareha started working on this issue
May 15th, 2018 3:40pm
GetHuman-vwareha shared this issue with followers on Twitter
May 15th, 2018 3:41pm
GetHuman-vwareha indicated the issue is not fixed yet.
May 15th, 2018 4:44pm
GetHuman-vwareha indicated the issue is not fixed yet.
May 17th, 2018 4:01pm