Hi **As I explained before on your Website support my parcel has been stopped and I rec...

GetHuman-agap's customer service issue with DPD from March 2021

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The issue in GetHuman-agap's own words
Hi **As I explained before on your Website support my parcel has been stopped and I received an email that I have to pay € *** for customs and stamp duties ( which means double the cost of the original shipping price!!).**When I was filing up the form to send the parcel there wasn*t any information about any extra costs. I don*t understand why I haven*t been inform about additional costs if you know where the parcel is planning to go.**As I said I can*t afford to pay that amount of money. If I knew how much it will cost me to send the parcel I will never send it.**Is not right and doesn*t make any sense.**I need my parcel back .*Ref. ***************DPD*******

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DPD

Customer service issue
Reported by GetHuman-agap
Mar 19th, 2021 - 2 months ago
Not resolved
Seen by 10 customers so far
Similar issue to 848 others
0 customers following this

Timeline

GetHuman-agap started working on this issue
Mar 19th 4:09pm

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